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April 17, 2008
Sudden closure of clinic leaves patients in limbo
By Judith Tan
PATIENTS of a chiropractic clinic in Raffles Place have been left wondering why it has been shut since April 7.

Global Corrective Chiropractic, located on the seventh storey of the Royal Brothers Building in Raffles Place, remained closed as of yesterday. Calls are not being answered and patients' X-rays can be seen pushed under the front door.

Its principal practitioner, Dr Robyn Hall, who is also listed as a director, has been uncontactable, as also its other director, Mr Chester Ting Kui Yee.

Other tenants on the same floor were surprised at the sudden closure. Business at the clinic appeared good, with a 'constant stream of clients', said a worker from an office a couple of doors away.

Among those left in limbo are Mr Tan Thiam Boon and his wife, Madam Diana Yap. Theyhad been going there for the past year.

'My husband and I were supposed to have gone back to be assessed after receiving more than 100 sessions each. We were waiting for the clinic to call us once the X-rays arrived,' Madam Yap told The Straits Times.

But no one called. When she called the clinic late last week, she was told that the system was not working and they would get back to her. They never did.

Patients pay between $2,000 and $8,000 each for 70 to 125 sessions. The Tans had paid $10,000 in all and were almost done with their treatments.

Some patients had only just started, while others were halfway through.

The police confirmed that they had received complaints from several unhappy clients and had advised them on what legal recourse they could take. Some have already gone to the Small Claims Tribunal, according to reports.

Global Corrective Chiropractic, which apparently has two doctors and three other staff members, had been in operation for about a year and a half.

There were other indications that the business was not facing financial difficulty.

There were plans to open a branch at Parkway Parade shopping mall and renovations were almost done, said the contractor hired for the job, who added that the first payment had been settled with 'only $30,000 outstanding'.

A spokesman for Royal Brothers, the building's owner and landlord, said they had been 'good tenants, paying on time every month'.

'We understand that Global Corrective Chiropractic closed its office a week ago but we had been informed they will reopen this week,' the spokesman said.

A staff member of the clinic, who did not want to be identified, said the sudden stopping of business was not because of a money issue, adding: 'It was more because of a clash of personalities among the partners.'

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