'Patients may have to wait a little longer to get their medicine because the clinic assistant has to list down each medicine and the price on the bill.'
DR LILY AW, who runs her own practice in Pasir Ris

'What's the point of itemising the bill? I don't even know how much each drug usually costs.'
SHOPKEEPER P.S. TAN

'It's part of my right as a patient to receive the breakdown.'
ADMINISTRATOR W.L. TAN